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Pursuant to the provisions of the Law on Gambling (Official Gazette 87/09, 35/13, 158/13, 41/14, 143/14) and the Ordinance on the Organization of the Games of chance in Casini through interactive sales channels on-line playing (NN (NN (NN 78/10) Super Game d. o. o. from Zagreb, Hlebinska 3, OIB: 91725363853, represented by Mirko Kolako, brought Dan: 04. 11. 2017. yr.

General rules of participation in gaming fortunately for the luck of vending machines and tables in the casino through interactive on-line playing channels

INTRODUCTION

Article 1.

These general rules of participation in games of chance, fortunately for automatic and tables at the Super Game Casin, d. o. o. Through interactive online play channels (hereinafter: Rules), they were made up on the basis of a gaming Act and the Rulebook on Handling Games of Fortunately in Casini through Interactive Sales Channels On-Line Playing Channels and, together with them, make the legal basis for the preparation and Participation in games on vending machines and tables through interactive online playing channels, the Internet.

Article 2.

For the hosting games of chance through interactive online playing channels, the organizer uses the starting website www. Arenacasino. hr indicating: the company name and headquarters, the Company's Honorable Number and the approval class obtained from the Ministry of Finance, the list of games for which he received approval from the Ministry of Finance, Games and Playing Policy, notification of the prohibition of participation of persons under 18 years of age, warning, warning The game of chance can cause addiction as well as the instructions regarding professional assistance regarding the prevention of gaming addiction and a statement on the protection of the player's personal information.

Article 3

These rules determine and defines the mutual contractual relationship on the participation and playing of automatics and tables in the casino through interactive sales channels of on-line playing, the Internet, between the Super Game d. o. o. as an organizer (hereinafter: the organizer) and natural persons (hereinafter: a player) as a participant in the games on automatons and at the tables in the casino through interactive sales channels of on-line playing, the Internet (hereinafter: Casino Games)

Article 4.

The contractual relationship between the Organizer and the Player is considered mutually accepted when the Player successfully completes the registration and by the act of accessing his virtual account (I-konto) it is understood that the registered Player has understood and accepted these Rules.

If the player does not agree and does not accept these Rules, he is obliged to terminate his registration process or if he has already registered and only subsequently read these Rules and does not agree with them or accept them, he is obliged to request the closure of his virtual account (I-konto).

DEFINITION OF TERMS

Article 5.

In these Rules, the terms and their explanations are used as specified in Article 2 of the Ordinance on the organization of games of chance in casinos through the Ordinance on the organization of games of chance in casinos through interactive online gaming sales channels:.

1. arranging games of chance in casinos through interactive online gaming sales channels is considered arranging games in which players use or can use means of electronic communication (internet) to perform the required actions. The player can play the game independently, through interaction with the system, without a direct representative of the organizer.
2. games of chance in casinos through interactive sales channels of online gaming are games that players play through interaction with the system, and represent a simulation of games that players play against casinos or against each other on game tables with balls, cards or dice in If the game simulates a game of chance on machines, the behavior of the simulation must be identical to the expected behavior of a physical machine for games of chance,
3. the hosting system is a computer system or system of computers using which the game is hosted through interactive sales channels, and includes operating systems and application program support, all programs, files or other content that the player downloads from the Internet address, the hosting system cannot be changed without prior approval of the Ministry of Finance, player registration
4. player registration means downloading and storing data about the player, based on the contract concluded in the casino or through the organizer's website,
5. player identification is a process that checks the correctness of the player's data and establishes that the player is an adult natural person, and is performed by checking the data through the electronic services of the Tax Administration or the electronic payment system by checking the debit or credit card holder,
6. electronic confirmation of payment is an electronic record of the confirmation of payment of the game marked with the identification number of the player that is on the player's account in The organizer must enable the printing of this record.
7. the player's virtual account (I-konto) is an account, assigned by the organizer, to which the player deposits funds that are used to pay for stakes for participating in games of chance in casinos through interactive online gaming sales channels,
8. software support system is a system composed of electronic, electrical or mechanical devices and circuits (hardware) and computer program support (software), i. e. any other device or object that is used or can be used when playing games of chance in casinos through interactive sales of online gaming channels, and is located in the territory of the Republic of Croatia, a
9. electronic means are electronic data transfers related to playing casino games through interactive online gaming sales channels, which have been approved by the Ministry of Finance,
10. the monitoring system is a set of procedures whose purpose is to monitor and supervise the gaming process - from player registration and identification, payment and payout, to the player's de-registration from the gaming system through interactive online gaming sales channels, as well as the determination of possible irregularities or non-compliant procedures with the Law and this Ordinance,
11. casino room is a room in which a live game takes place immediately, in which the player participates through interactive online gaming sales channels,
12. an activation voucher is a confirmation purchased from the organizer, with an indicated amount of the value of funds that will be transferred to the virtual account of the player who activated the code after entering the activation code on the organizer's website.

PLAYER REGISTRATION

Article 6.

Participation in Casino Games is prohibited for persons under the age of 18. Only persons over the age of 18 who have a valid e-mail address and OIB (Identification Number) can register.

Article 7.

Player registration is done via the Organizer's website and represents the process of downloading and storing data about the Player in the Organizer's computer system.

For a valid and successfully completed registration, all mandatory fields must be filled in exactly, which may differ depending on whether the registration User profile of the Player data includes the following data groups:.

Personal information: first and last name, residence address, OIB (identification number), date of birth.

Contact data: E-mail address, desired username, desired password (password), mobile number.

Financial data: Bank name, current account number (transaction account) to pay the profits. The player is obliged to fill in this information before submitted to the payment of profit from his virtual account (I-Konto).

In case the player forgets his password may ask for help from the organizer by sending his request to the E-mail [email Protected]

The player is obliged to report to the organizer without delaying all changes to the data listed in this article.

The information listed in this article of this Ordinance are a business secret and the organizer must not give them or give them to other unauthorized persons unless it is otherwise determined by a special law.

Article 8.

When registering, the organizer performs players identifying through electronic Tax Administration services, which includes the process of checking the accuracy of the player information and determining his age. Player's age and verification of the accuracy of the player can be determined and through the system the player can also be identified by insight into the data from the submitted rectangular personal document (identity card or passport)

The registration process can only be continued after the organizer has successfully completed the accuracy of the player information and determined its age.

The act of completion of successful registration is considered to have accepted these rules.

After successfully completing the registration, the organizer assigns the player in the preparation system a unique player's identification number.

Management, payment and payment from virtual account (I-Konto)

Article 9.

The player can open and manage only one virtual account (I-Konto) to which he accesses by entering his user name and the appropriate password (password).

The player is obliged to keep the personal information with special care and is fully responsible for any material and intangible damage that has been derived from negligent storage or any other form of negligence for which the unauthorized person or more of them has come to user name, passwords, passwords (passwords) or any other personal data for the abuse of material or intangible damage to the player.

Article 10.

The player can deposit funds for playing in the Organizer's internet casino in one of the following ways: standard bank transfer (general or online transfer), debit and credit card, purchase of activation vouchers and other means of electronic payment. multiple payment confirmations The player confirms the desired transaction. Once a payment transaction has been made, it cannot be cancelled.

When paying the Player via any card, the Organizer performs the card authorization procedure in accordance with the applicable regulations in the Republic of Croatia, which require the application and compliance with appropriate security standards and protocols in communication with the bank. In this procedure, the preparer records only executed and unexecuted transactions with card type and payment amount.

When making a payment, the Organizer does not charge the Player a fee. In cases where the payment was made through other electronic payment systems, the Organizer reserves the right to charge a fee for the completed transaction.

After payment, the Player disposes of the funds after the Organizer records them in the arrangement system on the Player's virtual account (I-konto).

The Player is enabled to view all completed financial transactions, payments to the virtual account (I-konto) and payments from the virtual account (I-konto) and the Player is enabled in the Organizer's system to print out an electronic confirmation of the payment to the game, which contains the corresponding identification number recorded on the Player's account in the central Funds which.

The funds that the player pays into his virtual account are used exclusively for participation in Casino games, and for this purpose the Organizer can condition the payment from the Player's account and approve it only after the Player has fulfilled certain conditions set by the Organizer, all in order to satisfy the conditions that the payment has been made exclusively for participating in Casino games.

In cases where the Player pays funds without the intention of participating in Casino games, the Organizer will limit the disposal of the funds on the player's virtual account (I-account) or will close it and is authorized to report the disputed action to the competent authorities.

Article 11.

Payment for participating in the game and playing the offered games in the Internet casino is made on the Organizer's website in the Player's interaction with the system. The Player can participate in the offered Games in the Internet casino only if he has in his virtual account (I-konto) an amount greater than Each payment in the game he wants to play.

Each payment into the game is recorded as a financial transaction reducing the Player's virtual account in the amount of each individual amount paid into the game. The Player confirms his participation in the game by multiple payment confirmations. A game payment transaction once made cannot be reversed.

The player can have in his virtual account funds recorded for him by the Organizer's system after his payment, bonuses awarded to him by the Organizer's system under certain conditions or obtained by himself by fulfilling certain conditions set by the Organizer, and funds that he obtained as winnings in the game . In that situation, the organizer's system uses bonuses first, then paid funds and funds from winnings.

Each win of the player in the game is recorded as a financial transaction of payment to the virtual account of the Player in the amount of each individual win realized in the game.

Article 12.

The winnings that the Player achieves in Casino games are automatically credited by the organizer's system to the Player's virtual account (I-konto). From his virtual account (I-konto) the Player can pay out only the funds available for payment, i. e. funds from deductions in the game and funds that the Player has Remaining unused funds in the virtual account (I-konto) of the Player can become funds available for payment only if they are fulfilled conditions set by the Organizer.

Payment is made at the request of the Player, which he himself creates on his profile, and can be made to the Player's transaction account (current account), at the casino cash desk, and the Player can request payment through other electronic payment systems. may charge a commission for the specified transaction.

The minimum payment amount to the Player's transaction account is HRK 50. 00.

The Organizer reserves the right to postpone or cancel the financial transaction of payment of winnings to the Player's virtual account (I-konto) if, through an additional check of regularity, it is determined that the winnings were made by mistake or due to a technical error for which the Organizer is not responsible, with the return of wrongly transferred money (the Organizer is not responsible for the resulting damage or the cost suffered by the Player due to the error of the Internet service provider or the Organizer of Casino games is not responsible for any damage caused by the use of computer equipment personally selected and used by the Player, his choice of telecommunications service as well as the service for accessing the interactive sales channels of online gaming that he uses for access.

At the Organizer's request, the Player is obliged to submit for inspection additional documents proving the authenticity of his data and, in particular, the right and authorization to use the transaction account (current account) during payment.

In the event that the Player has been inactive for more than a year and not a single payment transaction has been recorded from his virtual account, the Organizer will return the funds to the Player's transaction account.

The Player's funds are kept by the Organizer in a special account that he opened only for the purposes of playing games of chance in the casino through interactive online gaming sales channels and are separated from his other own funds and are used only for the specified purpose.

TERMS OF PARTICIPATION AND RULES OF PLAYING IN CASINO MACHINES THROUGH INTERACTIVE SALES CHANNELS ON-LINE PLAYING

Article 13.

Only persons over the age of 18 can participate in games that simulate slot machines in the Organizer's internet casino.

All slot machine games in the Organizer's casino via online gaming interactive sales channels are certified by an authorized laboratory approved by the Ministry of Finance of the Republic of Croatia. For those games that simulate a slot game, the behavior of their simulation is identical to the expected behavior of a physical slot machine.

On the home page of the Internet casino of the Organizer, the Player can access these Rules, which generally determine all conditions for participation and playing on machines through interactive sales channels (on-line) gaming and are made in accordance with all legal and sub-legal acts and regulations governing this activities.

Within the graphic representation of the machine, rules and instructions for playing are available that describe how to play each type of game on the machine, clarify the role and meaning of individual symbols in the game, and provide various other information that serve the Player to better understand and participate in the game. the game. A winnings scheme is also available to Players on each machine.

Players are offered the options of real play for money and trial games on the machine, which serves players to familiarize themselves with and demonstrate the game. The Player does not win the winnings achieved in the trial game and they are not credited to his virtual account (I-konto). When choosing the real option of playing for money, the Player is allowed to independently choose a stake (price) for participation in the game in the range from the lowest to the highest offered stake (price) for participation in a particular game in accordance with the established denomination for each particular game. The organizer reserves the right to determine the highest and lowest stake (price) for participation in each individual game.

The Player has won the game when he achieves one of the combinations determined according to the scheme of winning combinations that are available to the Player on the machine. The result of the game on the machine is displayed on the machine as a graphic representation of the winning combination of symbols that is in accordance with the winning scheme. The winnings are automatically credited to the Player's virtual account (I-konto).

The Organizer reserves the right to independently rank and assign VIP status (level) to the Player in different ranks depending on the frequency and amount of his stakes (deposits), as well as depending on other conditions independently determined by the Organizer. Once the status has been assigned, the Organizer can independently increase and decrease it in accordance with the specified criteria.

TERMS OF PARTICIPATION AND RULES OF PLAYING IN CASINO TABLE GAMES THROUGH INTERACTIVE SALES CHANNELS OF ONLINE PLAYING

Article 14.

Only persons over the age of 18 can participate in games that simulate table games in the Organizer's internet casino.

All games that simulate table games in the Organizer's casino through interactive online gaming sales channels are certified by an authorized laboratory approved by the Ministry of Finance of the Republic of Croatia. In these games that simulate a game of chance on the tables, players play against the casino or against each other on the game tables with cards, balls, dice, etc., in accordance with international rules.

At the starting website of the Casina organizer, these rules are available to the player, which generally determine all the conditions of participation and playing on games that simulate the game on the tables through interactive sales channels (online) playing. The rules are made in accordance with international rules and are aligned with all legal and legal acts and regulations that governing this activity.

As part of the graphic view of the games on the tables, the players are available to the rules and instructions that describe how a single type of game on a single table is played with a scheme of winnings.

The games that simulate the game on the tables are offered real game options for money and trial games that serve players to get acquainted with more familiarity and winnings achieved in a trial game by a player does not win and they are not credited to his virtual account (I-Konto). When choosing the actual playing option for money, the player enables to choose a stake (price) to participate in the game in the range from the lowest to the organizer keeps the right to determine the highest and lowest role (prices) for depending on the type of game that simulates the game on the tables, participation in The player plays the game by laying the tokens on which their value is written in accordance with the established price for that game. In the same sense, realized gains in the game in the tokens, are converted by the same criterion into real money.

The result of the game is shown on each individual game on the table as a graphical representation in accordance with the winning scheme. The received profit is automatically attributed to the player's virtual account (I-Konto).

The organizer retains the right to ranked and assign the VIP status (level) to the player in different ranks depending on the frequency and height of his roles (deposits), as well as depending on other conditions that he independently determines the organizer. Once assigned status, the organizer can independently increase and reduce in accordance with the above criteria.

Closing a virtual account (I-Konto)

Article 15.

The closing of the virtual account (I-Konto) involves the exclusion of the players from the organizer system.

The player may, at any time, without saying a reason, apply for the closure of his virtual account (I-Konto) for a particular period. can be submitted in writing to the address of the organizer or by e-mail: [email protected]. The organizer undertakes immediately upon receipt of the notification to act on the request of the player. In accordance with the legal obligations, the player is obliged to confirm his request in the Internet Casin pages, the player is allowed for the player independently to arrange the settings and determine the highest amount that he can pay within a specified period of time, that is, can determine the highest amount of the loss that he may suffer over a specified period.

Once a closed virtual account, a player may ask the organizer in writing or by e-mail to re-open.

The organizer reserves the right to close the virtual account (I-consto) player in the case if the player does not adhere to the provisions listed in this rulebook or rules of individual games, as well as the provisions of legal and legal regulations governing this activity or are related to it.

Technical malfunction and responsibility

Article 16.

In the case of a technical malfunction of a system of organization or electronic support system, all payments and payments that are underway are canceled. The organizer reserves the right of no n-payment of all gains if they are realized on the basis of a technical error with the return of the assets invested to the player. The organizer is not responsible for any damage that has arisen or caused as a result of a failure for which he is not responsible or beyond his supervision such as failures of communication, system and equipment, or for damage caused by higher force.

The player is solely responsible for errors and possible damage or loss that has been caused by or caused by the use of computer equipment and telecommunications services he has chosen as well as for the damage caused by his own selecting service to access interactive sales channels of playing.

Bonuses and promotions

Article 17.

For the purpose of promoting the game, the organizer retains the right to assign different types of bonuses, points, free turns or similar benefits to players in accordance with previously established conditions for each type of promotion. On the Casina Company website, there are conditions under which the player is entitled to the realization of a particular type of bonus, points, free turns or similar benefits.

In order to inform the players of promotional activities, among other things, the organizer will also use e-mail and SMS messages to players through their e-E-act successfully completed registration means that the player agrees to be admitted to the Internet Casin website voluntarily enabled the player to make the application independently Whether or not he wants or does not want to receive promotional messages and promotional SMS in such a way as to confirm this or not with a checkmark within for that intended space. The organizer reserves the right to contact the player via e-mail in cases where messages are important for his personal use of the system.

For the purpose of increasing the offer at the Internet Casin, the organizer adheres to the right to determine and the existence of various types of jackpot gains.

Restrictions and prohibitions

Article 18

Participation in the games at the Internet Casin is forbidden to organize persons under the age of 18.

The player undertakes to participate in the game on the Internet Casin of the organizer in accordance with these rules. Players are forbidden to take any unlawful actions or form of manipulations such as acting in someone else's name to acquire unlawful profits or acquire certain rights, and is especially forbidden to pay in Casino money acquired from criminal, terrorist or other unlawful and illegal activities. The player is not allowed to use illegal interactive channels that are not in accordance with Croatian legislation, nor is it allowed to perform any form of financial manipulations and especially to pay the funds on current accounts that are not authorized to use.

The organizer will monitor any suspicious payment with special care and if there are reasons for suspected money laundering or financing terrorism, they will take all the necessary actions that prescribe the Law on the Prevention of Money Laundering and the Financing of Terrorism.

In every communication of players with organizers, it is forbidden to use inappropriate, simple, sexy or similar offensive words that offend the dignity of the interlocutor or organizer as a legal person. In such cases, the organizer retains the right to exclude the player from in such cases of the organizer as legal persons.

Sel f-enlightenment and responsible preparation

Article 19

The Registered Player can submit a request for exclusion from the game for a certain period to the Organizer in writing or by e-mail. The Organizer will exclude a Player who has confirmed his request for self-exclusion within a period of three days. Revocation of the above, the Player can also request from the Organizer in Revocation of the above, the Player can also request from the Organizer in

On the casino's Internet pages, the Player is allowed to independently edit the settings of personal restrictions and self-exclusion from the game for a certain period of time offered by the Organizer.

In accordance with legal regulations and self-defined principles of responsible hosting, the Organizer undertakes to implement protection measures and standards. On the casino's website, information is available to Players where they can turn to in case of problems related to excessive gaming.

PRIVACY PROTECTION AND DATA STORAGE

Article 20.

The Organizer exclusively uses all collected personal data about the Players and their accounts for the purpose of their participation in games of chance in the Organizer's Internet casino and is obliged to keep them with special care as a business secret in accordance with the provisions of the applicable legal regulations. For this purpose, the Organizer undertakes permanent measures to protect the Player's personal data against their misuse, loss or destruction, as well as unauthorized changes or access to the Player data base.

The player is solely responsible for the preservation and secrecy of his password and bears the responsibility and risk for any misuse.

FINAL PROVISIONS

Article 21

These Rules are published by the Organizer on the casino's website. All amendments and additions to these Rules will be published by the Organizer on the casino's website, and the Player is considered to have accepted them, if immediately after publication, and no later than within 3 (three) days, he does not inform the Organizer that he has not. For this purpose, he is obliged to immediately request and closing your virtual account (I-account) and paying the total available funds to your transaction account.

It is considered that the Player has accepted the changes and additions to the Rules by logging into the Organizer's event system, after the changes to the Rules have been published on the casino's website.

In the event of any dispute related to these Rules, which the Player and the Organizer cannot resolve amicably and by mutual agreement, the court in Zagreb has jurisdiction.

These Rules are approved by the Ministry of Finance of the Republic of Croatia and enter into force on the day of their publication on the Organizer's casino website.

These Rules were approved by the Ministry of Finance of the Republic of Croatia, by resolution CLASS: UP/I-461-03/17-01/31, UR NO: 513-07-21-01/17-8.