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General Rules of Participation in Games Fortunately through Interactive On-line Playing Channels

With these general rules of participation in games of chance through interactive sales channels on the Line of Playing (hereinafter: the rules), the contractual relationship between the Gate of the Gasement of the Fortunately is regulated by Adria Casino d. o. o. (hereinafter: the organizer) and the natural persons registered in the online system of the organizer as participants in the Games of Fortunately through interactive online channels (hereinafter: player).

Article 2.

Adria Casino d. o. o. To organize games of chance through interactive online playing channels, uses the starting website www. senator. hr, which indicates all the data in accordance with the regulations such as the company name and the company's headquarters, the list of games, the notification of the ban on the participation of persons younger than 18 years, the collaboration number and class of approval for the organization of the Gate of Fortunately through the online channel obtained from the Ministry of Finance, a notification of responsible play, protecting personal data of clients and more.

Article 3.

The contractual relationship between the organizer and the player enters into force by a successful registration of players during which the player accepts these rules by clicking on the appropriate consent mark.

By accepting the rules, the player confirms that he has read them, understood and fully accepts them.

Definition of terms

Article 4.

In these rules, the terms were used and their clarification as stated in Article 2. The Ordinance on the Horning of Gambling in Casini through interactive sales channels on-line playing :.

  1. Online hosting games of chance in casinos through interactive game sales channels is considered to be the preparation of games in which players use or may use electronic communications (Internet) means to perform the required actions. The player may play the game on its own, through interaction with the system, without a direct representative of the organizer,
  2. Online games are games that players play through interaction with the system, representing the simulation of games that players play against the casinos or against each other at the balls with balls, maps or cubes in accordance with international rules,
  3. An online preparation system is a computer system that is used to make the game through interactive sales channels, and includes operating systems and application program support, all programs, files or some other facilities that the player downloads at an online address, to which he accesses or uses them on that website,
  4. Player registration involves taking over and storage of a player information, based on a contract concluded in a casino or through the website identification to the player, or through the interneing page
  5. Player identification is a process to check the correctness of the player and determines that the player is an adult natural person, and is performed by checking data through electronic tax administration services or electronic payment systems by checking a debit or credit card holder,
  6. An electronic payment certificate is the electronic record of the payment certificate of the game marked by the identification number of the player in the player's account in the electronic certificate print through the user interface.
  7. The virtual account of the player (I-Konto) is an account, assigned to the organizer, to which the player takes the money that serves him to pay for roles to participate in gaming in the casinos through interactive sales channels of on-line playing,
  8. Casino room is a room where a live game is directly involved in which a player participates through interactive online playing channels,
  9. The activation voucher is a certificate purchased at the organizer, with the amount indicated by the amount of funds that will be removed to the virtual account of the player who has activated, after the preparation of the organizer's website.
  10. Card data is a complete set of data on a payment card required to execute a payment card transaction,
  11. The office is a casino or automaton club senator, a physical place where the Adria Casino d. o. o. He organizes games of chance.

Player's registration and identification

Article 5.

In the gaming of the fortunate, which is organized by Adria Casino d. o. o. It is forbidden to participate in persons under the age of 18.

Article 6

Player registration is done through the website of the organizer and is the process of downloading and storing data from the player into the computer system of the organizer.

For a valid and successfully completed registration, it is necessary to fill in exactly all the mandatory fields. For registration purposes and participation in games of luck, the player must provide the following information: E mail, user name, password, first and last name, address of residence, OIB, date of birth, transaction account number at the bank and telephone number, type of identification document, state document issuer, document number, document issuer, residence address and citizenship.

The transaction account number provided by the player is solely for payment from the online player's account, and the organizer does not have any possibility of a player when registering and entering the transaction account number, guarantees that IBAN is owned by it and is in its name.

In case the player forgets his password may ask for help from the organizer by sending his request to the E-mail [email Protected].

The player is obliged to report to the organizer without delaying all changes to the data listed in this article.

Pursuant to the obligations of the Law on the Prevention of Money Laundering and Financing Terrorism, the organizer is obliged to collect additional personal information specified in the published privacy rules, as well as the treatment of them.

The information listed in this article of this Ordinance are a business secret and the organizer must not give them or give them to other unauthorized persons unless it is otherwise determined by a special law.

Article 7.

When registering, the organizer performs players identifying through electronic Tax Administration services, which includes the process of checking the accuracy of the player information and determining his age. The age of the player's age can be determined and through the system the player can also be identified by an insight into the information from the submitted rectangular personal document (ID card or passport).

The registration process can only be continued after the organizer has successfully completed the accuracy of the player information and determined its age.

The act of completion of successful registration is considered to have accepted these rules.

After successfully completing the registration, the organizer assigns the player in the preparation system a unique player's identification number.

Article 7a.

Adria Casino d. o. o. On the basis of the Ordinance on the introduction of a distance party and the minimum conditions that must meet the solution to determine and check the identity of the party at a distance, it carries out video identification on its online casino website.

The video identification is performed through the Jumi platform in such a way that the image of an official personal document is uploaded, followed by a video identification of a person by collecting a facial scan to check the player's identity match. You can read the way the information is processed in the privacy rules.

Online Account Management (I-Konto)

Article 8.

The player can open and manage only one virtual account (I-Konto) to which he accesses by entering his user name and the appropriate password (password). If a player tries to open up more online accounts, all the accounts you try to open can be blocked or closed, and all online playing can be a organizer is not considered responsible to prevent multiple accounts registration, but retains the right to take actions regarding players who open up more accounts, including blocking and closing them.

The player is obliged to keep the personal information with special care and is fully responsible for any material and intangible damage that has been derived from negligent storage or any other form of negligence for which the unauthorized person or more of them has come to user name, passwords, passwords (passwords) or any other personal information for which the abuse has occurred by material or intangible damage to the player. The organizer does not correspond to the player for any material or intangible damage caused by abuse, unauthorized use or use that is contrary to these rules by an unauthorized person or any third party.

Article 9.

The player may pay cash to play at the Internet Casin of the organizer in one of the following ways: a standard bank payment (general or online payment slip), debit and credit card, buying a bona for activation and other electronic payment funds and a payment transaction cannot be made in one annul.

When paying a player through the card, the organizer is authorized by the authorization of the card, taking into account the valid regulations in the Republic of Croatia, which require the application and respect of the appropriate security standards and the protocol in communication with the bank. In this procedure, the organizer records only the carried out and unbroken transactions with the card type and the amount of payment.

When paying, the organizer does not charge the player's fee. In cases, if the payment is made through other electronic payment systems, the organizer reserves the right to charge a fee for the transaction made.

After the payment, the player has money after the organizer records them in the preparation system on the player's virtual account (I-Konto).

The player enables the insight into all financial transactions, payments to the virtual account (I-Konto) and payment from the Virtual Account (I-Konto) with the player is enabled in the organizer system to print an electronic payment certificate in the game on which its associated Identification number recorded in a player account in the central means.

The funds that the player pays to their online account serve solely to participate in the online playing page and for this purpose the organizer can condition the payment from the player's account and approve of it only after the player has fulfilled certain conditions set by the organizer, all with the aim of satisfying the conditions that the payment was made solely to participate in the casino games.

Player's cash funds are held on a special account that is only open for the needs of the Games of chance via the Internet, separate from other funding of the organizer and not used for other purposes.

Article 10.

Payment for participating in the game and playing games offered in the Internet Casin is performed on the website of a player interaction with a player with a system player can participate in the offered games in the Internet Casin only if he has on his virtual account (i-consto) amount greater than any payment in the game he wants to play.

Each payment to the game is recorded as a financial transaction transaction to diminish the virtual player of the player at the amount of each individual amount paid into the game. The player confirms his participation in the game by the rank of multiple confirmation of the payment. Once the transaction of the game of the game has not been made cannot be canceled.

The player may have on his virtual account the money that has recorded the organizer system after his payment, bonuses assigned to him by the organizer system under certain conditions, or he himself has achieved by fulfilling certain conditions set by the organizer and the funds he has made as a gain in the game . In this situation, the organizer system uses the first bonuses, then the funds and funds paid from the gains.

Each gain of players in the game is recorded as a financial transaction of payment to a virtual account of players in the amount of each individual gain made in the game.

Article 11.

The winner that the player achieves in online games, the organizer system automatically attributes to the player's online account (I-Konto). From his virtual account (I-Konto) player can only pay the means available for payment. The remaining unused funds on the virtual account (I-consto) player can become available for payment only if the conditions have been fulfilled by the organizer.

Payment is made at the request of a player he creates on his own profile, and can be made into a transaction account of the player (current account), at the Casina box office and through an electronic payment system.

The minimum amount of payment to the player's transaction account is € 10. 00.

The organizer retains the right to delay or undo the financial transaction of the payment of the winning of the player's online account (I-consto) if additional control of regularity determines that the gain is made by an error or for the technical error for which the organizer is not responsible with the refund of the wrong funds the organizer is not responsible for the damage resul Or the cost that a player suffered to make the mistake of the internet services or the telecommunication services operators he uses. The organizer is not responsible for any damage caused by the use of a computer equipment, which he personally chosen and used the player, his selection of telecommunications services, as well as services to access the interactive sales channels of on-line playing he uses for access.

At the request of the organizer, the player is obliged to submit to the additional documents with which he proves the credibility of his information and in particular the right and authority to use the transaction account at payment.

In the event that the player is inactive for more than a year, no payment transactions have been recorded from his virtual account, the organizer will make a refund to the player's transaction account.

Terms of Participation and Playing Policy on Package Page

Article 12.

In the games that simulate the game on the automatons at the Internet casino or at the tables at the Internet Casin, only persons older than 18 automatataton games can participate.

All machines on automatics or tables at the Casin of the organizer through interactive on-line playing channels are certified by an authorized laboratory with approval from the Ministry of Finance of the Republic of Croatia.

On the home page of the Internet casino of the Organizer, the Player can access these Rules, which generally determine all the conditions of participation and playing on machines and tables through online gaming and are made in accordance with all legal and sub-legal acts and regulations governing this activity.

Within the graphic representation of the machines and tables, rules and instructions for playing are available that describe how to play each type of game on the machine, clarifying that for a better understanding and participation in On each machine and table, the winning scheme is also available to the players.

Players are offered the options of real play for money and trial games on the machine, which serves players to familiarize themselves with and demonstrate the game. The Player does not win the winnings achieved in the trial game and they are not credited to his virtual account (I-konto). When choosing the real option of playing for money, the Player is allowed to independently choose a stake for participating in the game in the range from the lowest to the highest offered stake (price) for participating in a particular game in accordance with the established denomination for each particular game. The organizer reserves the right to determine the highest and lowest stake (price) for participation in each individual game.

The Player has won the game when he achieves one of the combinations determined according to the scheme of winning combinations that are available to the Player on the machine or The result of the game on the machine or on the table is displayed on the machine as a graphic representation of the winning combination of symbols that is in accordance with the winning scheme. The winnings are automatically credited to the Player's virtual account (I-konto).

CLOSING A VIRTUAL ACCOUNT (I-konto)

Article 13.

The player can at any time, without giving reasons, submit a request to close his online account in writing to the Organizer's address or via e-mail [email protected] .

The organizer undertakes to act upon the player's request immediately after receiving the notification. In accordance with legal obligations, the Player is obliged to confirm his request in On the website of the online casino, it is possible for the Player to independently edit the settings and determine the highest amount that he can deposit within a certain time period (stake limit), that is, he can determine the highest amount of loss that he can suffer in a certain period as and deposit limit.

Once the online account has been closed, the Player can ask the Organizer in writing or by e-mail to reopen it.

The Organizer reserves the right to take actions that include blocking or closing the Player's online account in an attempt to prevent the opening of multiple online accounts.

Article 14.

In the event that the player's virtual account is inactive, that is, if no transaction has been recorded from the player's virtual account for more than 12 months, the Organizer is obliged to return the funds from that account to the player's transaction account.

If the funds from this article are less than or equal to the amount of 1 euro, they will not be returned to the Player's transaction account because the cost of processing the return is higher than they themselves, but will be automatically deducted from the account. .

TECHNICAL FAILURE AND LIABILITY

Article 15.

In case of technical malfunction of the preparation system or the electronic support system, all payments and withdrawals in progress are canceled. The Organizer reserves the right not to pay out all winnings if they were made due to a technical error, with the return of invested funds to the Player. The organizer is not responsible for any damage that occurred or was caused as a result of a failure for which it is not responsible or beyond its control, such as communication, system and equipment failures, nor for damage caused by force majeure.

The player is solely responsible for errors and possible damage or loss that occurred or was caused by the use of computer equipment and telecommunications services that he chose, as well as for damage caused by his own selection of the service for accessing interactive online gaming sales channels.

RESPONSIBLE ORGANIZATION

Article 16.

The organizer undertakes to implement measures to protect players from excessive participation in games of chance, in accordance with legal regulations and its own principles of responsible organization.

The player can make a self-exclusion in his account settings for a period of 24 hours or a period of up to 365 days by simply selecting in the menu on his. web.

The player performs the self-exclusion for up to 365 days independently on his user profile and the self-exclusion is active immediately.

A player who requests self-exclusion for a period longer than 365 days, an Organizer who has confirmed his request for self-exclusion within a period of three days.

The recall of the above, the player may also ask the chat organizer, in writing or e-mail.

Bonuses and promotions

Article 17.

For the purpose of promoting the game, the organizer retains the right to assign different types of bonuses, points, free turns or similar benefits to players in accordance with previously established conditions for each type of promotion. On the Casina Company website, there are conditions under which the player is entitled to the realization of a particular type of bonus, points, free turns or similar benefits.

In order to inform the players of promotional activities, among other things, the organizer will also use e-mail and SMS messages to players through their e-E-act successfully completed registration means that the player agrees to be admitted to the Internet Casin website voluntarily enabled the player to make the application independently Whether or not he wants or does not want to receive promotional messages and promotional SMS in such a way as to confirm this or not with a checkmark within for that intended space. The organizer reserves the right to contact the player via e-mail in cases where messages are important for his personal use of the system.

For the purpose of increasing the offer at the Internet Casin, the organizer adheres to the right to determine and the existence of various types of jackpot gains.

All promotions and bonuses on the Senator Online Casin are valid only when the player received them directly from the organizer. The bonus is canceled if the player makes a request for payment or payment from an online account before playing the amount on the basis of which the bonus was assigned. This means that the player must use bonus money in the amount you need to play in order for money to pay off, enter until the bonuses have been fully converted into money, or that includes an unprecedented deduction from the player's account.

The organizer reserves the right, through the user service, to request a certificate for receiving a bonus promotion.

The organizer reserves the right to process the payment to the player, review the games played out, and any suspicious or unusual activity of the player, will lead to the possibility of undoing or keeping all payments of gains and bonuses and will be considered by violating the rules and conditions of bonus.

The organizer reserves the right to deny the player of the possible bonuses, if the said bonuses have not been realized in accordance with the conditions of use of individuals in the event of abuse, the organizer retains the right to end the promotion and limit the disposal of individual or all online players accounts, and limit the use of an individual or all bonuses. The organizer retains the right to undo all bonuses and/or profits made by violating the rules of bonus or abuse of them.

Article 17A.

The organizer retains the right to ranked and assign the VIP status to the player Vip Status in different ranks depending on the frequency and height of his roles, once the VIP status allocated, the organizer may independently increase and reduce in accordance with the criteria.

Restrictions and prohibitions

Article 18

The organizer on his website, forbids the players:.

  • participate in online playing people under the age of 18;.
  • use your online account in ways of opposite to positive legal regulations or these rules
  • use more online accounts;
  • act in online playing on someone else's name to acquire unlawful profits or certain rights;
  • use in online playing cash gained illegal;
  • use computer fraud or in a different way to unlawfully act to establish gain or other benefits;
  • play and pay money to online account without the characteristics of the usual participation in games of chance;
  • Pay funds from online accounts that were made from any mistakes in the online organization system.

The organizer will monitor any suspicious payment with special care and if there are reasons for suspected money laundering or financing terrorism, they will take all the necessary actions that prescribe the Law on the Prevention of Money Laundering and the Financing of Terrorism.

Privacy Protection and Data Keeping

Article 19

All personal information on the players and their accounts collected, the organizer solely uses for the purpose of participating in gaming in the website of the organizer and is obliged to keep them with special care as a business secret in accordance with the provisions of the applicable legal regulations. For this purpose, the organizer takes permanent measures to protect the personal data of the player from their abuse, loss or destruction, as well as unauthorized changes or access to the base with data on players.

The player is exclusively responsible for keeping and secreting his password and is responsible for the responsibility and risk of any abuse, and the organizer does not consider himself responsible for any material or intangible damage caused by irresponsible behavior of players.

Notifications and contact

Article 20.

If you have some comments, suggestions and you need contact with our users' service, you can access the same chat on the Internet Ordinance on the recording of phone calls here.

Final provisions

Article 21.

General rules, as well as all their supplements and changes, will publish the organizer on his website.

The players are thought to have been informed at the time of their announcement on the website.

If the player shall, after the entry into force of the general rules, apply to the online system, it is considered to have understood them and accepted the changes to the general in the case of either.

In the case of any dispute related to these rules, which the player and the organizer can not solve the peaceful way and his agreement, the court in Zagreb is in charge.

All that is not prescribed by these general rules will apply positive regulations of the Republic of Croatia.

These rules are approved by the Ministry of Finance of the Republic of Croatia and enter into force on the day of publication on the website of the organizer.

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Elim Rim - Journalist, creative writer

Last modified 12.04.2025

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